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Privacy Policy

The privacy policy (“Privacy Policy”) governs the use of the mobile application and/or website “HUMBEE” (“Website”, “we”, “us”) and the services (“Services”) being provided on the Website by Twenty Point Nine Five Ventures Private Limited (“Company” or “We”). This Privacy Policy has been duly framed in accordance with the Information Technology Act, 2000 (“Act”) and the rules made thereunder to ensure maximum protection to the information provided byits users (“you”).

This Privacy Policy is applicable to any person (‘User’) who access, uses or inquire about any product(s)or service(s) made available by us on HUMBEE.

We recognize the importance our customers place on the privacy and security of their business and personal information. Our goal is to protect your information in every way that We interact with You, whether on the Internet or otherwise.

With this objective in mind, we have formulated this Privacy Policy to help you to understand the steps we take to protect your personal information when you utilize our online services.

By using the Website, you agree to abide by the terms and conditions pertaining to collection, retention and use of information set forth in this Privacy Policy. If you do not agree to the Privacy Policy, you may cease to use the Website.

In addition to the considerations stipulated under this Privacy Policy, your access and activities on the Website shall also be governed by the Agreements signed by the respective parties with Twenty Point Nine-five Ventures Private Limited (“Company”) and any other terms and conditions as published by the Company on the website from time to time.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to Website. User are advised to take note that information and privacy practices of third-party application, may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they

This Privacy Policy is incorporated in the Terms of Use of the Website and any other agreement, in which there is a specific clause incorporating the Privacy Policy in such agreement. In the event of any contradiction, term of such agreement shall prevail.

1. Our role in protection of User Information: Mode of information Collection

    • We are committed to protecting the privacy of the information being provided by you on the Website.
    • We may collect personally identifiable information about a customer or former customer of the Website (“Customer Information”).
    • We may collect, retain and process the information provided by you through e-mail or filing of forms on the Website including but not limited to Information such as your name, address, contact details, marital status, email id, details of the organisation on behalf of whom you are acting (if applicable) and other information such as bank account or credit card or debit card or other payment instruments, income details, any other supporting of foregoing (“Personal Information”).
    • Further, we collect, store and process such other information including but not limited to information about your Transaction undertaken on the Website, communication made by you for customer service, to provide updates about the Transaction undertaken on website, information generated electronically when you visit the Website or contact you on birthday or anniversary , use our services and any modifications made to the information provided by you (“Other Information”).
    • We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, services and to develop appealing content, features and promotions for members based on the results of the surveys. Identity of the survey participants may be anonymous unless otherwise stated in the survey.
    • Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. HUMBEE frequently sponsors promotions to give its Users the opportunity to win great travel and travel related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements.
    • In addition, you may also be receiving periodic marketing emails, newsletters and exclusive promotions offering special deals.
    • From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information, you provide to facilitate the service(s) requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such Personal Information to assist us in making the Website the better and easier to use for our Users.
    • HUMBEE may launch reward programs by way of which users may stand to win travel related rewards or many other rewards. We may use your Personal Information to enroll you in the rewards program and status of the same will be visible each time you log in to the Website. Depending on the reward program, each time you win a reward, HUMBEE may share your Personal Information with a third party that will be responsible for fulfilling the reward to you. You may however choose to opt out of such reward programs by writing to us. For various purposes such as fraud detection, offering bookings on credit etc., we at times may verify information of customers on selective basis, including their credit information. Additionally, HUMBEE may share your Personal Information, anonymized and/ or aggregated data to a third party that we may engage to perform certain tasks on its behalf, including but not limited to payment processing , date verification, data hosting, data processing and assessing credit worthiness.
    • We or Service Providers (third parties who provide range of services like website hosting, digital signature verification, etc.) and the Website may collect general information on our Website visitors for security and statistical purposes. Such information may include but not limited to certain automatically generated information including your IP address, internet address of the referral site which brought you to visit our Website, date and time of visiting the Website, the name and version of your web browser, online activity, and duration of your online session. We and/ or third party service providers engaged by us may monitor and collect such information that will enable us to verify your credentials, maintain reasonable security practices, enable inclusion of better Services, fulfil your requests and enhance your user experience. Further, we and/ or our Service Providers may also collect “Cookies” (piece of software code that the Website automatically sends to your browser when you access the Website) in order to collect some of the above mentioned information that enable us to provide you a better user experience. In some case, you must accept the Cookies in order to view our Website. Advertisements may be displayed on our Website as well as on third party websites. When you click such advertisements you may receive another Cookie, which you may or may not choose to accept. The use of cookies by them is subject to the privacy policy and other terms and conditions governing their website.

2. Usage of Collected Information

    • The User Information provided by you may be used by us and provided to third party websites, affiliates, consultants,
      employees in order to manage, collect, store, process the User Information in order to improve the quality, design, functionality and content of the Website and to any governmental authority under applicable law.
    • The User Information provided by you shall be used to communicate with you by us through newsletters, SMS, whatsup messages, updates, notifications and other forms of communication.
    • The User Information shall be used for purposes only in relation to the Website and not for any other purposes and upto such period as may be considered necessary by us for the purpose of operating the Website
    • You shall have the right to view the information provided by you and also to update the information and keep us informed of any such change in case the information provided is deficient or inaccurate.
    • We will retain your Personal Information on our servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.
    • You undertake that the Personal Information and Other Information provided by you is true and accurate to the best of your knowledge. You agree and understand that we shall not be liable for the authenticity of the Personal Information and Other Information provided by you.
    • You shall provide us with all the information requested from you on the Website or through any other mode of communication. You are not legally obligated to provide us with all the information. However, complete functionality of the Website shall not be rendered possible if you fail to provide us with certain necessary information for the purpose of the Services of the Website. Without prejudice to the aforesaid, you shall have an option to, while availing the Services, to withdraw your consent to allow us to use the Personal Information provided by you and intimate us of the same in writing.

3. Disclosure of User Information

    • Any Personal Information provided by you shall be made available to our Service Providers, third parties, employees, that are connected with or in relation to the Services of the Website. Such user shall not disclose the User Information disclosed to it further other than under such circumstances where disclosure is permissible by us under the terms and conditions of the Privacy policy.
    • Other than as set out above, we shall not disclose the User Information to any third party without your consent, provided thatsuch information may be disclosed to governmental agencies or bodies as required under applicable law or to exercise legal rights or defend legal claims or protect the safety of other users or public or our rights.

4. Links to third party websites

    • The Website contains links to third party websites. We are not responsible for any content on such third party websites and we shall not be liable for any breach of privacy policy by such websites. You undertake to read and understand the privacy policy of such third party websites .For the avoidance of doubt, our Privacy Policy only governs the User Information collected, received, possessed, stored, dealt with or handled for the purposes of Services on our Website.

5. Updates sent by the Website

    • We may send an email communication to individuals once they sign up to avail services. We will send security related e-mail notifications once you sign up for “notify me” updates on your account(s). Further, we may send e-mail notifications whenever you change your passcode, security question or designated e-mail address.

6. Security Practices

    • The User Information shall be governed by and protected by us according to the security practices and procedures mandated under the Act and more particularly described under the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines) Rules, 2011.

7. Modification of the Privacy Policy

    • The Privacy Policy may be modified, or updated from time to time at our sole discretionand the updated Privacy Policy shall be published on the Website and no separate communication shall be made in respect of the same. It shall be user responsibility to keep itself aware with changes to the Privacy Policy by regularly checking the Website for updates. Access and continued usage of the Website’s after change to Privacy Policy shall be considered as acceptance of the changed Privacy Policy on your behalf

8. Disclaimer of liability for User Information Security

    • Notwithstanding the aforesaid, despite our efforts to maintain privacy and confidentiality of the User Information, we may not be able to protect or prevent the unauthorised access or use, software failure or fault, or other factors that may compromise the security of the User Information.
    • You agree and understand that Internet is not a secure source and therefore, we cannot guarantee the protection of such User Information.
    • For the avoidance of doubt, if any User Information is compromised despite our efforts to prevent the occurrence of the same, you shall not hold us liable for such breach of privacy protection under the Privacy Policy of the Website.

9. Permissions Required for using our MOBILE APPLICATION

    • When the HUMBEE app is installed on your phone or tablet, a list of permissions appears and are needed for the app to function effectively. There may not be an option to customize the list. Once you approve to access of such function, HUMBEE shall collect the necessary information to perform the Transaction and Services.

10. Grievance Redressal Mechanism

      • In order to address any of your grievances or discrepancies of information displayed on the Website, the Website shall designate a grievance redressal officer (“Grievance Officer”).
      • The Grievance Officer shall redress all the grievances expeditiously as provided under the Act

Contact detail of Grievance Officer:

Mr. Janardhan Shamra
Grievance Office
619-620, Tower B, Noida One, Sector 62,
Noida (U.P.) India – 201309
Phone: +9199902 02200